Legal notice

Last updated: September 2026

1. Website Operator

The website tinaline.com is operated by:

Legal entity: Gothenburg Ecom AB
Trading name: Tinaline
Legal form: Private Corporation
Registered office: Ruskvädersgatan 8D, Gothenburg, Sweden, 41834
Country: Sweden
VAT number: SE5592406101
Email: hello.tinaline@gmail.com
Telephone: +46 70 790 73 77
Website: https://tinaline.com/

2. Commercial Identity

Tinaline is the trading name used by Gothenburg Ecom AB for its online retail activities.

All purchases made through tinaline.com are concluded between the customer and Gothenburg Ecom AB.

Tinaline is responsible for the sale of the products offered through the website, order processing, customer service, returns and refunds, subject to the applicable terms and consumer-protection legislation.

3. Contact Information

Customers may contact Tinaline regarding:

Products
Orders
Payments
Delivery
Returns
Refunds
Complaints
Privacy and data protection

through:

Email: hello.tinaline@gmail.com
Telephone: +46 70 790 73 77
Postal address: Ruskvädersgatan 8D
418 34 Gothenburg
Sweden

Please include your order number when contacting us about an existing order.

4. Products and Commercial Information

Tinaline makes reasonable efforts to ensure that product descriptions, photographs, specifications, prices and promotional information displayed on the website are accurate.

Information provided to consumers must accurately reflect the products and services offered. EU consumer-protection legislation prohibits inaccurate or misleading commercial descriptions.

Product images may differ slightly from the physical product because of photography, lighting or screen settings.

5. Prices and Payments

All prices are displayed in euros (€) unless otherwise stated.

Applicable taxes and delivery charges will be communicated to the customer as required by law before completion of the purchase.

The payment methods available to customers will be displayed during checkout.

Before placing an online order, consumers must receive clear information about the total price, additional charges, delivery arrangements and accepted payment methods.

6. Delivery

Orders are prepared by our fulfilment partner in China and delivered with tracked international delivery. Orders are dispatched within 1-3 business days after payment. Estimated delivery is 12-20 business days after dispatch, depending on the destination country. Delivery times are estimates, not guarantees, and may be extended by customs checks, public holidays or peak seasons.

Duties and taxes:

Import duties and VAT are included in the price you pay at checkout.

Tracking: a tracking link is sent by email when your order ships.

Delivery problems: if your order has not arrived 25 business days after dispatch, contact us at hello.tinaline@icloud.com with your order number. We will investigate with the carrier and arrange a replacement or refund if the parcel is lost.

For full details, see our Shipping & Delivery page.

7. Returns and Consumer Rights

Consumers purchasing online have statutory rights under EU consumer-protection legislation.

Information concerning returns, refunds, withdrawal rights and defective products is provided in our:

Returns & Refund Policy

Nothing contained in this Legal Notice, our Terms of Service or any other website policy is intended to exclude or restrict mandatory consumer rights.

EU Consumer Protection Service specifically requires online traders to provide consumers with information concerning withdrawal rights, guarantees, delivery, payment and complaints before the contract is concluded.

8. Intellectual Property

Unless otherwise stated, the content of tinaline.com, including:

Tinaline trademarks and logos
Product photographs
Videos
Graphics
Text
Product descriptions
Website design
Original marketing materials

is owned by or licensed to Tinaline.

You may not reproduce, distribute, modify or commercially exploit this content without prior written permission, except where permitted by applicable law.

9. External Links

Our website may contain links to third-party websites, platforms or services.

These websites are operated independently from Tinaline.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

10. Website Availability

We make reasonable efforts to keep tinaline.com available and functioning correctly.

However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

We may temporarily suspend or modify the website for maintenance, security, updates or other operational reasons.

11. Product Safety

Tinaline products must be used in accordance with the instructions and safety information supplied with the relevant product.

Customers are responsible for following applicable product instructions and safety warnings.

In particular, floating products should not be treated as life-saving equipment unless the specific product is expressly designed and certified for that purpose.

Nothing in this Legal Notice limits any liability or statutory consumer protection that cannot legally be excluded.

Cyprus currently lists the General Product Safety Law of 2025 among its consumer-protection legislation, so product-safety compliance should be treated separately from the website terms.

12. Privacy

Personal information collected through tinaline.com is processed according to our:

Privacy Policy

The Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with and the rights available to individuals under applicable data-protection legislation.

13. Cookies

Tinaline may use cookies and similar technologies necessary for website functionality, analytics and advertising.

For more information, please see our Privacy Policy and applicable cookie settings.

14. Governing Law

This Legal Notice and the operation of tinaline.com are subject to the laws applicable to the Tinaline business identified above, subject to mandatory consumer-protection rights that apply to individual customers.

Nothing in this Legal Notice prevents a consumer from exercising mandatory rights available under EU law.

15. Complaints

If you have a complaint concerning an order, product, delivery or service, please contact us first: